Cancellation & Refunds

Last updated: 28/9/2026

1. Subscription Cancellations

We believe in straightforward, transparent business. Since Bizaura operates on a prepaid subscription model (Monthly, Quarterly, or Annually), merchants are free to cancel their upcoming renewals at any time.

If you choose not to renew, your account will remain active until the end of your current paid billing cycle. Once the cycle ends, your app will switch to a read-only mode until a new license is purchased.

2. Refund Eligibility

We offer a 7-Day Money-Back Guarantee for all new subscriptions. If you are not satisfied with the Bizaura platform within the first 7 days of your initial purchase, you may request a full refund.

Please note:

• Refund requests made after the initial 7-day period will not be entertained.
• Renewal payments are non-refundable. We recommend tracking your expiry dates in the Merchant Dashboard.

3. Refund Processing Time

Once your refund request is approved, the amount will be credited back to your original method of payment (via Razorpay). Please allow 5 to 7 business days for the funds to reflect in your bank account, depending on your bank's processing times.

4. How to Request a Refund

To initiate a cancellation or request a refund within the eligible period, please email our support team directly at bizaura.app@gmail.com with your registered phone number and payment receipt.